What to say to Insurance Adjuster after Car Accident?


You only need to say your Full Name, Full Address & Telephone Number to adjust the insurance after a car accident. They may also ask for your job details.

If you’ve been in an accident, chances are you will be speaking with an insurance adjuster. The adjuster’s job is to determine your damages. The amount of money they will pay out to compensate for your injuries or vehicle damage and how much of it will likely come from what type of insurance policy you have, such as collision or liability.

For instance, if someone rear-ends you and causes extensive damage to your car, the insurance company might be obligated by law to replace that vehicle with a new one. If you suffered injuries in that accident, the company might be obligated to pay for medical bills or lost wages.

While an adjuster’s job is to represent their company, they usually work on commission and so want to pay as little as possible. Yours is to make sure you don’t get taken advantage of.

The insurance company can take care of a lot of details for you, such as a rental car, towing, and getting your vehicle repaired. And their adjuster is trained in evaluating the cost of these services. So if you’re in pain and just want to get back on your feet or if you’re frazzled, confused, and don’t know the first thing about what repairs cost or what’s covered by insurance.

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What do you say to a claims adjuster?

What to say to Insurance Adjuster after Car Accident
Car Insurance Adjuster

If you’ve been in an accident, your insurance company will send a Claims Adjuster to assess the situation. Here are some tips on how to prepare for this appointment, which can make things go more smoothly for you.

  • Always wear your seatbelt, even during short trips. It’s easy to forget when something exciting or unusual is happening or when you are tired or stressed. You may not be fully focused on driving and could be at risk of being involved in another collision.
  • Leave plenty of time to get to the location. Claims Adjusters could arrive at any time of day or night. If it’s an all-night appointment, you could be stuck overnight at the location.
  • Read over your accident report and other documents several days before the appointment. Take note of what is stated and discuss it with your insurance agent or broker.
  • Be sure you have copies of all the documents you are bringing to the appointment with you.
  • If you have a video camera or cell phone with a camera, take pictures of the scene, including any damage to your car, and make notes on where these are located so that they are easy to find. If your insurance policy does not cover your own damages, show them where it is before they depart for the day.
  • Remember that you’ll have a recorder at the scene if you have hired a camera operator. Make sure they are positioned in a manner so that their shots will capture the images of both vehicles and any damage to other property.
  • If possible, show the claims adjuster your point of view regarding the accident. If you have video, this is easy to do. This can help keep everything straight when it comes time to write your report and get your claim settled.

How to Talk to Insurance Claims Adjusters?

If you’ve ever been involved in an auto accident, you’ve surely called your auto insurance company. You might be pleasantly surprised to find that the agent is not only friendly and helpful, they’re also competent.

What should I tell my insurance company after an accident?

It’s not easy to tell your insurance company you’ve been involved in an accident. The story might sound unbelievable, or you might feel it was caused by someone else. Whatever the case, telling your insurance company is a step towards bringing closure and making sure you’re taken care of financially if something does happen. Here are a few tips to help make it smoother for yourself and your claim.

1). DO call the police as soon as possible after an accident
2). DON’T tell the police you weren’t involved.
3). DO tell the police that you’re in pain or had a medical emergency.
4). DON’T wait too long to call the police.
5). DO take photos of any damage to your car and the other party’s car even if it appears minor.
6). DON’T is afraid to ask questions of your adjuster if something doesn’t make sense to you.
7). DO keep the other party involved in the conversation and exchange of information.
8). DON’T be intimidated by police or insurance adjusters and remember you’re entitled to answers too.
9). DO make sure you’ve got plans set up to get yourself to work, school or other commitments as soon as possible.
10). DON’T get too comfortable if your claim is progressing easily. There may still be plenty of time for things to go wrong.


It’s no secret that car accidents can happen whether you’re driving or not. It’s a good idea to consider purchasing auto insurance because we never know when we might need it. We hope that you enjoyed our article about how to adjust your insurance after being in an accident.

If you have any more questions or concerns, feel free to call us at answermeall.com@gmail.com. Thank you for reading, we hope you have a wonderful day!


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